Refund policy – Alued Gift Shop
New Jersey Local Commemorative Coin Store
New Jersey Local Commemorative Coin Store
Cart 0

Refund policy

1. Return
If you want to return the goods, please contact us within 30 days after purchase. Then, we will send you a return label with the return address. Once our warehouse receives the goods, we will return them to you in full.
Please note that:
(1) The returned items and packaging are in good condition. For sale
(2) We promise to process your refund within 48 hours from the date of receipt of your package. The refund will take about 3-5 working days to return the payment you paid.
(3) The cost of return due to damage shall be borne by us.
2. Replacement and exchange
If the product is damaged when it is received, please contact us and provide photos, and we will arrange to send you a new replacement.
Please note that we may not be able to provide some replacement items if there is no more stock. If your return is accepted by us and there is no replacement, you may return your goods for a full refund or choose to accept a partial refund to retain the product.
3. Contact us
If you have any questions about your return or our return policy, you can contact our customer service email: zyj3625@gmail.com